Unified communications and collaboration (UCC) describes the combination of communications and collaboration technologies. Until recently, enterprise collaboration vendors were fairly distinct from those for enterprise communications, with software companies like Microsoft and IBM dominating the former and telephony and networking vendors comprising the latter. However, this distinction has become blurred because Microsoft and IBM offer voice and telephony features and vendors like Cisco have moved into the collaboration market
This report elaborates the market size, market characteristics, and market growth of the Unified Communication and Collaboration industry, and breaks down according to the type, application, and consumption area of Unified Communication and Collaboration. The report also conducted a PESTEL analysis of the industry to study the main influencing factors and entry barriers of the industry.

In Chapter 3.4 of the report, the impact of the COVID-19 outbreak on the industry was fully assessed. Fully risk assessment and industry recommendations were made for Unified Communication and Collaboration in a special period. This chapter also compares the markets of Pre COVID-19 and Post COVID-19.
In addition, chapters 8-12 consider the impact of COVID-19 on the regional economy.

Key players in the global Unified Communication and Collaboration market covered in Chapter 13:
Dell
Genesys
8x8
Microsoft
IBM
Corex
Aastra Technologies
Damovo
CSC
Configure
HP
Avaya
Huawei Technologies
Cisco
BroadSoft
Alcatel-Lucent

In Chapter 6, on the basis of types, the Unified Communication and Collaboration market from 2015 to 2025 is primarily split into:
Business VOIP/UC Solutions
Enterprise Collaboration
Contact Center Services
Customer Interaction Applications
Other Types

In Chapter 7, on the basis of applications, the Unified Communication and Collaboration market from 2015 to 2025 covers:
Retail
BFSI
Healthcare
Public Sector
Others (Logistics, IT & Telecom, Etc.)

Geographically, the detailed analysis of production, trade of the following countries is covered in Chapter 4.2, 5:
United States
Europe
China
Japan
India

Geographically, the detailed analysis of consumption, revenue, market share and growth rate of the following regions are covered in Chapter 8, 9, 10, 11, 12:
North America (Covered in Chapter 8)
United States
Canada
Mexico
Europe (Covered in Chapter 9)
Germany
UK
France
Italy
Spain
Others
Asia-Pacific (Covered in Chapter 10)
China
Japan
India
South Korea
Southeast Asia
Others
Middle East and Africa (Covered in Chapter 11)
Saudi Arabia
UAE
South Africa
Others
South America (Covered in Chapter 12)
Brazil
Others

Years considered for this report:
Historical Years: 2015-2019
Base Year: 2019
Estimated Year: 2020
Forecast Period: 2020-2025